If any item arrives in a reasonably unsatisfactory condition, you must
notify us within 24 hours of delivery.
We may ask that you return the product to us as part of our quality
assurance, and once found to be defective we will gladly replace or
refund the item.
If you are unable to return the item, please contact us for assistance.
Whilst we will always endeavour to provide prompt delivery of your order,
there may be unforeseen delays which are beyond our control and does not
enable an automatic cancellation of the order, nor are we
responsible for any damage or loss incurred as a result of delayed
If an order has taken longer than you'd expect, please contact us by email or phone,
and we will track the order for you and let you know of its